Over the past week or so, you may have caught wind of Denuvo – the makers of anti-cheat and anti-piracy software – embarking on a PR campaign of sorts, intended to combat negative public perception of their software. In case you’re unfamiliar, Denuvo’s wares have become infamous for allegedly sabotaging the performance of all sorts of video games, from Resident Evil: Village to Tekken 7, though accounts of the severity vary, and there is an on-going shortage of independently supplied raw data.
Denuvo’s attempts to clear the air include opening a Discord, which they say “ is a key step in fostering closer relationships with game developers, publishers, and players, offering a dynamic, real-time platform for meaningful interaction”. On Monday, Denuvo’s media team reached out to me to offer an interview with Denuvo’s product manager, Andreas Ullmann. Here’s that interview, edited for brevity.
RPS: In a recent public statement you said “we will stop letting every claim about our product go unanswered”. What claims are you referring to?
Andreas Ullmann: It’s basically really about the stuff that’s posted by the community. So you just need to check out Steam forums, for example. Very toxic, very hostile environment. If a game announces to use any of our products, if you check out the Steam forums, all the claims are popping in. SSDs are destroyed by our solution. The usual performance topics, and we simply don’t want to leave the floor to these people who are posting all things about us anymore. We want to also be there for a person who has not heard about us before. We also want to share our view, our opinion on these topics, and also act as a trusted source of information.